Cowhide Rugs


Ordering Info & Terms and Conditions



Features

Our Products are made of fine Genuine Leather and of quality workmanship.


ORDERING, AND CHOICE OF PAYMENT

With 'KudaStore.com' it's so Easy!
* Simply select your Western Style Product from the Left-Side Navigation Menu.
* Click on the "Add to Basket" button and then CHECK OUT to finalize your Purchase or simply keep adding products to the Shopping Basket and then CHECK OUT!
* If you need help at any stage during your visit, please call our Consumer Helpline at: 407-301-2889

Method of Payment: You Choose...

* By Credit/Debit Card: Simply follow our quick, secure and easy payment system.


Shipping Info

All orders placed prior to 5 PM will ship next business day.

Orders shipped via UPS and United States Postal Service! The Shopping Cart automatically calculates your shipping cost. We ship most packages via UPS ground. We only charge you for the actual cost charged to us to ship your product, no additional handling or restocking fees are added. Currently our products are only available for shipment within the United States and Canada.


Returns Policy:

Return/changed mind - We will gladly refund your money (minus shipping costs) if you return the product within 30 days. Upon receipt and inspection of your return, we will issue a credit to your charge card. You will be responsible for the cost of shipping the product back to us.

Damaged product - If your box appears damaged please inspect as soon as possible. If the product has been damaged in shipping, please contact UPS at 1-800-742-5877 (pick ups). After UPS picks up the damaged product, please let us know via email, info@kudastore.com, and we will send you out a new product.

Defective/ wrong product shipped – Here at KudaStore.com, we inspect every piece prior to shipping. Unfortunately, even the best quality audit programs let a piece slip occasionally. If you received the wrong product or a defective product you must notify us via email: info@kudastore.com within 3 days. Please include 1) the product shipped and 2) description of the problem. We will ship out the correct product at no additional cost and issue a call tag with UPS to pick up the wrong or defective item. Used Products cannot be returned.



Exchanges:

We want you to be happy. We will gladly exchange like priced product for you within 30 days. Drop us an email at info@kudastore.com and let us know what product you would rather have. We will issue a UPS call tag. Once we receive the returned product, we will ship out a new one. You will be responsible for the cost of shipping the product to us and the new item back to you.



GUARANTEE

Each KudaStore.com product carries a 30 day money back guarantee. Please return it to us if you are not thoroughly satisfied with your products. Just email us at info@kudastore.com for return instructions.


Site Security

SAFE, SECURE ONLINE SHOPPING
* We use Bank of America™ for secure online credit card transactions. Bank of America is an internationally recognized organization, and a trusted company to secure payments.
* All Bank of America payment systems are bank endorsed.
* Bank of America
systems have inbuilt system redundancy and fault tolerance.
* At the browser 128 Bit Digital Certificate SSL by THAWTE is used.
* Your credit/debit card details are safe and there is NO Public access to the Server.
* The secure area of this website has a valid THAWTE DIGITAL CERTIFICATE.
* The certificate is a statement guaranteeing the security and identity of this website.
* A certificate contains information that a specific website is authentic. This ensures that no other site can assume the identity of the original site.
* When you enter a secure area of our website, your browser will notify you by displaying a dialog box and a locked icon in the status bar and you will also notice the HTTPS. When you leave a secured area your browser will display a second dialog box to notify you.



Privacy Statement

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for two reasons:

* To process your order
* To provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

* Your Name
* Address
* Phone Number
* Email Address
* Credit/Debit card details

We use the personal information you give us for the following purposes:

* To contact you regarding your order status.
* To enable us to process and dispatch your order swiftly and efficiently to your delivery address. The personal information that we hold will be held securely in accordance with our internal security policy and the law.
We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. If we intend to transfer your information outside the United States ( US ) and or Great Briton ( UK ) we will always obtain your consent first.

We are not currently using any technology to track the patterns of behavior of visitors to our site. Some sites use "cookies" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Please read about the Kuda Store Quality or Start Shopping now!



 

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