Ordering Info & Terms and Conditions
Features
Our Products are made of fine Genuine Leather and of quality workmanship.
ORDERING, AND
CHOICE OF PAYMENT
With 'KudaStore.com'
it's so Easy!
* Simply select your Western Style Product from the Left-Side Navigation
Menu.
* Click on the "Add to Basket" button and then
CHECK OUT to finalize your Purchase or simply keep adding
products to the Shopping Basket and then CHECK OUT!
* If you need help at any stage during your visit, please call
our Consumer Helpline at: 407-301-2889
Method of Payment:
You Choose...
* By Credit/Debit Card: Simply follow our quick, secure
and easy payment system.
Shipping Info
All orders placed prior to 5 PM will
ship next business day.
Orders
shipped via UPS and United States Postal Service! The Shopping Cart automatically calculates your
shipping cost. We ship most
packages via UPS ground. We only charge you for the actual cost
charged to us to ship your product, no additional handling or
restocking fees are added. Currently our products are only available
for shipment within the United States and Canada.
Returns Policy:
Return/changed mind - We will gladly refund
your money (minus shipping costs) if you return the product within
30 days. Upon receipt and inspection of your return, we will issue
a credit to your charge card. You will be responsible for the cost of shipping the product back to us.
Damaged product - If your box appears
damaged please inspect as soon as possible. If the product has
been damaged in shipping, please contact UPS at 1-800-742-5877
(pick ups). After UPS picks up the damaged product, please let
us know via email, info@kudastore.com, and we will send you
out a new product.
Defective/
wrong product shipped Here at KudaStore.com, we inspect
every piece prior to shipping. Unfortunately, even the best quality
audit programs let a piece slip occasionally. If you received
the wrong product or a defective product you must notify us via
email: info@kudastore.com within 3 days. Please include 1)
the product shipped and 2) description of the problem. We will
ship out the correct product at no additional cost and issue a call
tag with UPS to pick up the wrong or defective item. Used Products cannot be returned.
Exchanges:
We want you
to be happy. We will gladly exchange like priced product for you
within 30 days. Drop us an email at info@kudastore.com and let
us know what product you would rather have. We will issue a UPS
call tag. Once we receive the returned product, we will ship out
a new one. You will be responsible for the cost of shipping the product to us and the new item back to you.
GUARANTEE
Each KudaStore.com product carries a 30 day money back
guarantee. Please return it to us if you are not thoroughly satisfied
with your products. Just email us at info@kudastore.com
for return instructions.
Site Security
SAFE, SECURE ONLINE SHOPPING
* We use Bank of America for secure online credit card
transactions. Bank of America is an internationally recognized organization,
and a trusted company to secure payments.
* All Bank of America
payment systems are bank
endorsed.
* Bank of America
systems have inbuilt
system redundancy and fault tolerance.
* At the browser 128 Bit
Digital Certificate SSL by THAWTE is used.
* Your credit/debit card details are safe and there is NO Public
access to the Server.
* The secure area of this website has a valid THAWTE DIGITAL
CERTIFICATE.
* The certificate is a statement guaranteeing the security and
identity of this website.
* A certificate contains information that a specific website is
authentic. This ensures that no other site can assume the identity
of the original site.
* When you enter a secure area of our website, your browser will
notify you by displaying a dialog box and a locked icon in the
status bar and you will also notice the HTTPS. When you
leave a secured area your browser will display a second dialog
box to notify you.
Privacy
Statement
We are committed
to protecting your privacy. We will only use the information that
we collect about you lawfully (in accordance with the Data Protection
Act 1998).
We collect information about you for two reasons:
* To process
your order
* To provide you with the best possible service. We will not e-mail
you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from
us or from another trader in the future.
The type
of information we will collect about you includes:
* Your
Name
* Address
* Phone Number
* Email Address
* Credit/Debit card details
We use
the personal information you give us for the following purposes:
* To contact
you regarding your order status.
* To enable us to process and dispatch your order swiftly and
efficiently to your delivery address. The personal information
that we hold will be held securely in accordance with our internal
security policy and the law. We will
never collect sensitive information about you without your explicit
consent.
The information we hold will be accurate and up to date. You
can check the information that we hold about you by emailing
us. If you find any inaccuracies we will delete or correct it
promptly. If we intend
to transfer your information outside the United States ( US
) and or Great Briton ( UK ) we will always obtain your consent
first.
We are not currently using any technology to track the patterns of behavior of
visitors to our site. Some sites use "cookies"
which would be stored on your browser. You can usually modify
your browser to prevent this happening. The information collected
in this way can be used to identify you unless you modify your
browser settings.
Please read about the Kuda Store Quality or Start Shopping now!
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